Return Policy
Last updated:
Overview
This Return Policy describes how Squozreldrdhelex handles cancellations and refund requests for our online art courses and programs.
Digital Services
Our offerings are digital courses and live online sessions. There are no physical goods to return. Access credentials should be kept secure and must not be shared.
Refund Eligibility
You may request a refund within 14 days of purchase if course access has not substantially been used or if a live program has not started. After a program begins, refunds are considered case-by-case when technical issues prevent participation despite reasonable troubleshooting.
How to Request a Refund
To request a cancellation or refund, contact us at reachus@squozreldrdhelex.world or call +1 310 339 6289 with your order details and the reason for the request.
Processing Time
Approved refunds are issued to the original payment method. Processing typically occurs within 7-10 business days depending on your bank or payment provider.
Non-Refundable Situations
Refunds are not provided for completed programs, excessive course consumption after purchase, account misuse, or violations of our Terms of Use.
Changes to This Policy
We may update this Return Policy to reflect operational or legal requirements. Updates will be posted on this page with a revised date.
Contact Us
Questions about this Return Policy? Reach us at reachus@squozreldrdhelex.world or +1 310 339 6289.